LEGAL POLICY

Tenerife Kitesurf School operates its own booking and cancellations policy which you must read and agree. In order to provide a good service please, make clear the followings points:

Once the client confirms a booking for any course, pack or rent, westablish a contract which both parts accept:

-We do depend on the weather conditions, so there might be changes ontimetables and possible cancels. In case we postpone any course, or rental, we are going to offer other activities like surf, Stand Up Paddle, Kayaks and Climbing.

-It is strictly the right of the client to refuse to do alternative activities.

-To reserve any activity, course and pack, you have to pay in advanced 20euros per person that will be disccounted from the final payment

-If there is any difference between payments, we adjust at the end of the stay. If the customer has a positive credit, you can spend on our shop or ask for a refund.

– NO REFUND will be given in case of : No show, cancellation before 24 hours without any warning.

–En Tenerife Kitesurf School reserves the right to refuse admission.

PRIVACY POLICY LAW

In compliance with Organic Law 15/1999, of December 13, on Personal Data Protection (LOPD), the user is informed that all the data that he provides will be incorporated into a file, created and maintained under the Responsibility of Tenerife Kitesurf School, as well as to keep you informed of future promotions, news and developments related to the sector. Tenerife Kitesurf School undertakes to treat in a confidential way the personal data provided and not to communicate or transfer such information to third parties.
You can freely and voluntarily provide the information requested in the forms except in the fields that appear as mandatory. Failure to enter the information requested as mandatory may result in your request being denied. In turn, and in virtue of what is established in Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce Tenerife Kitesurf School informs that you can use the e-mail addresses provided, to send you Information about its products and services, notices and offers and, in general, commercial information of interest relative to the activity of the company.
We also inform you of the possibility of exercising the rights of access, rectification, cancellation and opposition of your personal data in person at the offices of Carlos F Rodriguez, accompanied by a copy of a DNI, NIE or passport or By postal mail addressed to: Tenerife Kitesurf School, Paseo Nuestra Señora Mercedes Rojas N 58, El Medano, Granadilla de Abona, Santa Cruz de Tenerife. CP:38612

TENERIFE KITESURF RENTAL EQUIPMENT POLICY

General
  • Tenerife Kitesurf School open from 10:00 am till 18:00 in summer season and from 10:00 am till 17:00 in winter season.
  • Tenerife Kitesurf School will give you all information you need to know about the spot, the bayconditions, warnings and possible danger.We are not responsable for your acts and behavoir ,not responsable for accidents occur on the bay to others.
  • We are going to do our best to help you out in case of accident and rescue.
  • At Tenerife Kitesurf School we have theright reserved to confirm if your sailing way is right in order to carry on or not with the rental contract
  • The person who rents must be on the right mental and physical condition as not being under any drug or drunk influence.
  • Tenerife Kitesurf does not ccount with anygearinsurance againtsbroken, lost and destroying equipments, so in order to avoid any trouble, the tenant is the responsable person for damage caused by his own imprudence.
  • We require your Passport or IC during the time of your rental equipment as a symbol of rental deposit.
Payments
  • All payments must be done to Tenerife Kitesurf School account, Banco Santander, Iban ES89 0049 4478 18 2410013892, Carlos F Rodriguez C.
  • All prices include VAT of 7.0 %
  • Tenerife Kitesurf is an official School certified by Cabildo de Tenerife-Consejeria de Agricultura y Pesca, addressed on Paseo Nuestra Senora Mercedes Rojas N 58, El Medano, Tenerife, The Canary Islands Spain, D.P: 38612